Technical support is available 24/7, and inquiries are responded to within an hour. If a problem with hardware cannot be resolved immediately, we'll forward ship a replacement if still under warranty
SUPPORT
We take pride in delivering at the highest level of support expected by our customers. Each inquiry – whether technical or account related – creates a ticket which is tracked. Technical support is available 24/7, and inquiries are responded to within an hour. If a problem with hardware cannot be resolved immediately, we’ll forward ship a replacement if still under warranty
training
Includes : webinars, videos, user guides, and online help Covers : initial configuration, basic training, and specialized applications Performed : by Account Services Representatives Coordinated : with on-site hardware installation
services
other services
Consultancy & Engineering
Our knowledge of all the process to setup a high availability and cost-effective network, from ...
R&D & OEM Development
We provide high qualified technicians to ensure proper installation of all equipements and devices with ...
Customer Support
Since the beginning of VMD adventure, our engineers and support team have been working intensively with the ...
Airtimes Provisioning
With so many options available, choosing the right satellite airtime provider can be difficult.That's ...
Installation & Maintenance
Self-installation of VMD hardware and devices is a rather straightforward process; despite this, VMD ...
